Accessibility Statement

Scope of the accessibility statement

Costa Edutainment SpA is committed to making its website, ticket.acquariodigenova.it , accessible in accordance with the European Accessibility Act (Directive 2019/882 of the European Union, dated 17 April 2019, "on the accessibility requirements of products and services"). This declaration refers to that website.

Details on the evaluation methodology

The evaluation was carried out through an accessibility audit conducted with reference to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

The analysis included a combination of:

• advanced automatic tools (MAUVE – Multiguideline Accessibility and Usability Validation Environment)
• review of code conformance according to WCAG 2.1 AA criteria
• testing with assistive technologies, including: screen readers, keyboard navigation, screen magnifiers, etc.

The analysis involved the site's main flows, in particular the pages representing the templates used.

Compliance status

The analysis showed partial compliance with the WCAG 2.1 AA standard. Costa Edutainment SpA is committed to implementing the necessary corrective actions to resolve the identified critical issues.

The site has an average accessibility percentage of 92% (a measure based on the number of techniques evaluated positively compared to the total number of testable techniques) and an evaluation completeness of 79% (percentage of techniques for which validation was possible).

List of the most frequent non-conformities

The main non-conformities currently found include, but are not limited to:

• 1.1.1 – Lack of text alternatives for all non-text content
• 1.3.1 – Information and structure not always programmatically deducible
• 1.4.1 – Exclusive use of color to indicate functionality
• 1.4.3 – Insufficient contrast between text and background
• 1.4.4 – Improper use of percentage or "em" units for text size
• 1.4.5 – Presence of images containing text
• 2.4.4 – Ambiguity in the purpose of some text-only links
• 2.4.7 – Lack of full visibility of focus on interactive elements
• 3.2.2 – Missing submit button for at least one form field
• 4.1.2 – Some input fields have no accessible name

Drafting the accessibility statement

This statement was prepared on 08/29/2025.

The information contained herein comes from an auditing activity conducted by a third party: HIIS Lab at the ISTI of the CNR .

How to send reports and contact details

We invite you to contact us to report any accessibility issues you encounter on any page of our site by writing to dpo@costaedutainment.com .

In your report, please specify the affected page and the nature of the problem: we will do our best to make the content accessible.

Reports to AgID

If you receive an unsatisfactory response or no response within thirty days, you can submit a report using the methods indicated on the AgID institutional website: www.agid.gov.it.

About the site

Website publication date: 2023
Usability tests performed: No
CMS used: Daisuke ^® CMS

Property information

Number of employees with disabilities: 11
Workstations equipped for people with disabilities: 0